ZMAL Opportunities

Part-TIme Budtender – Omagakii Cannabis Store

The Budtender is responsible for providing knowledgeable, friendly, and professional customer service at Omagakii Cannabis Store. This position helps customers make informed purchasing decisions while promoting responsible cannabis use and ensuring all sales follow applicable laws, licensing requirements, and company policies.

Key Duties & Responsibilities:

1. Customer Service

Welcome customers and create a friendly, respectful, and inclusive shopping experience.
Ask appropriate questions to understand customers’ needs and preferences.
Provide accurate information about cannabis products, accessories, formats, and responsible use.
Explain product differences without making medical claims or guarantees.
Respond professionally to customer questions, concerns, and complaints.
Maintain customer privacy and confidentiality.

2. Sales and Point-of-Sale Operations

Process purchases accurately using the point-of-sale system.
Handle cash, debit, and other approved payment methods responsibly.
Verify prices, discounts, promotions, and transaction details.
Follow cash-handling, till-balancing, and reconciliation procedures.
Promote approved store programs, products, and in-store initiatives.
Meet customer-service and sales expectations without using high-pressure sales tactics.

3.Product Knowledge

Develop and maintain knowledge of cannabis categories, including dried flower, pre-rolls, concentrates, edibles, beverages, oils, capsules, and accessories.
Understand basic cannabis terminology, including THC, CBD, terpenes, potency, product formats, and consumption methods.
Participate in product education, staff training, and compliance training.
Stay informed about new products, store promotions, and company procedures.
Provide factual product information while avoiding medical advice.

4. Compliance and Workplace Safety

Follow the Cannabis Act, applicable First Nation Cannabis Board requirements, and company policies.
Follow occupational health and safety requirements.
Protect confidential customer, employee, and business information.
Complete all required compliance and workplace training.
Maintain accurate records and documentation when assigned.
Follow all requirements related to the responsible sale, storage, and handling of cannabis products.

Skills and Competencies

Excellent customer-service and communication skills.
Friendly, professional, respectful, and dependable.
Interest in cannabis products and responsible cannabis education.
Strong attention to detail and accuracy.
Ability to follow regulations, policies, and security procedures.
Comfortable verifying identification and refusing non-compliant sales.
Basic mathematics, cash-handling, and point-of-sale skills.
Ability to remain calm and professional during difficult interactions.
Strong teamwork, time-management, and organizational skills.
Ability to work independently in a fast-paced retail environment.
Willingness to learn and participate in ongoing training.

Qualifications

Education

High school diploma or equivalent is preferred.
Cannabis, retail, hospitality, or customer-service training is considered an asset.

Experience

Previous retail, customer service, hospitality, cannabis, or regulated-sales experience is preferred.
Experience using a point-of-sale system and handling cash is considered an asset.
Previous cannabis retail experience is an asset but is not required for candidates who are willing to learn.

Physical Requirements

Ability to stand and walk for extended periods.
Ability to lift, carry, and move products weighing up to 25 pounds or 11 kilograms.
Ability to bend, reach, stock shelves, and complete cleaning duties.
Ability to work in a busy retail environment.

Key Performance Expectations

Customer satisfaction and quality of service.
Accuracy of transactions and cash handling.
Compliance with identification and responsible-sales procedures.
Product knowledge and training completion.
Inventory accuracy and loss-prevention practices.
Store cleanliness, organization, and presentation.
Reliability, punctuality, teamwork, and professionalism.

Core Values

At Omagakii Cannabis Store, we are committed to:

Respect and inclusion.
Responsible cannabis retailing.
Community engagement.
Integrity and accountability.
Exceptional customer service.
Continuous learning and teamwork.

Omagakii Cannabis Store is an equal opportunity employer. We welcome applications from all qualified candidates, including Indigenous applicants and members of underrepresented communities.

Apply Now